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Mary has been with Deslaurier for 16 years. She began after having completed the two year Furniture Technician program at Algonquin College. She has worked in almost every department within the plant (on the manufacturing side of things) and is currently the Supervisor of the Assembly & Quality Control department.
Shipping Cabinetry 'Complete' Is A Team Effort
Let me start by saying that the success of shipping a customers’ cabinetry as ‘complete’ is the direct result of every department within Deslaurier Custom Cabinets working together. I oversee the Assembly department which consists of over twenty people. Their jobs entail prepping the cabinets for hardware, building the prepped boxes, drilling doors and installing custom accessories within the cabinets. Once this is complete, the cabinets are then inspected to ensure correctness before they move forward to be wrapped and taken off the packaging line. They are then packaged onto a skid and shipped to the warehouse. Before any of these steps can take place, there are many steps and procedures that are done to allow the kitchens to be built.
First, the orders are released from the office to the plant floor. From here the work orders are distributed to the designated departments within DCC. Receiving personnel are the first to handle a work order. They check the doors, mouldings, sheet material and hardware for quality and make sure that the parts received match what was requested by Purchasing. Next, Panel Processing and the Custom Fabrication department cutout the work order on the CNC machines and the sliding saws. Custom pieces such as range hoods and décor panels are assembled prior to the orders going into finishing. The parts that come off the CNC machines need to be labeled and put into carts to be transferred to the dowelling machines. Once the parts are dowelled, they are transported to the edge bander where the parts are taped and inspected for quality. After this has been completed, the unfinished parts are sent to the prepping area where they are sanded and loaded onto carts to be finished by the Finishing department. The unfinished melamine parts are cut at a later date, closer to the assembly date, to ensure that the parts don’t sit too long; this is done to prevent damage. Once the parts are with the Finishing department, they are then distributed to either the stain line, paint line or the spray booths. Our colour specialists mix the paint or stain prior to the operators running the parts down the line, to ensure accuracy and consistency of colour. All pieces that include doors, gables and custom pieces that are flat, are run down these lines. All other parts are sprayed offline in the booth, including range hoods and mantels. All solvent based orders are sprayed in the booths due to the fact that our stain and paint lines are for water based products only. There are many different stages within the finishing department to ensure that a product is finished to the best of our abilities. This includes many stages of scuffing by hand or running the parts through the scuffing machine. Once the final coat of paint or topcoat is applied, the parts are then offloaded and separated for two destinations: the first sees the doors and gables go to assembly to be built, and the second sees the custom pieces go to the custom wrapping and tagging department. Here, the parts are checked for quality, ensuring that the parts are correct. They are then tagged with the proper work order number and subsequently wrapped. The parts that are now wrapped are shipped to the warehouse where they will meet up with the boxes. The warehouse then packs and ships the work orders complete to the customer.
This is by far a very brief overview of the many steps that are taken to ship an order complete. There are many different hands and talented individuals that create the beautiful kitchens that are manufactured by Deslaurier Custom Cabinets. Don’t forget to check out our FROM PLAN TO PRODUCT video documentary for a visual representation of most of the processes I’ve outlined herein.